[SCOPUS] Mario Nugroho Willyarto – The employees survey of enterprise resources planning system
Willyarto, M.N., Yunus, U., Wahyuningtyas, B.P., Adi Sumbogo, T., Anderson, J.J.
Proceedings of 2021 International Conference on Information Management and Technology, ICIMTech 2021, 2021, pp. 72–76
DOI: 10.1109/ICIMTech53080.2021.9534926
Abstract
ERP solutions have evolved over the years, and many are now typically web-based applications that users can access remotely. However, an ERP system can be ineffective if a company doesn’t implement it carefully. The focus of this research is to describe how opinions, emotional intelligence situations, motivations and what types of training are applied in the company to make sure the ERP implementation process runs properly. The method used in this study is a survey method by distributing questionnaires, but it is not processed through statistics because it does not intend to test hypotheses. Questionnaires were given to respondents using close ended questions to get answers from respondents. The data collection also through interviews with Chairperson and HRD Manager where the research was conducted. The Result show that the Benefits and Function of ERP are accepted by employees who are supported by their high emotional intelligence. The Chairperson was satisfied with using ERP. Training can provide a change in mindset can provide permanent change and does not require expensive costs for implementation. The conclusion was that the ERP system agreed to support employees work, even though the first time they feel difficult to deal with the system. Coaching on employees that encourage employees can adaptation to the use of ERP. The Training must support the company’s beliefs, attitudes, and values.